01Who we are
This policy explains how Vatsalaya Rasa Private Limited (CIN U85306DL2024PTC425706), which runs the Signal House brand, handles personal data collected through signalhouse.co.in and when you contact us. In this policy, “Signal House”, “we” and “us” mean Vatsalaya Rasa Private Limited.
Registered office: WZ-1324, Rani Bagh, Pitampura, Delhi 110034. Office: JD 61B, Pitampura, Delhi 110034. Contact: [email protected].
02What we collect
When you send a brief through the contact form, we collect what you type in: your name, company or project, work email, phone or WhatsApp number, the services you are interested in, your budget range and timing, and your description of the brief.
When you contact us directly by email or WhatsApp, we receive your name, contact details and whatever you choose to send us.
When you visit the site, our hosting and security provider automatically processes technical data such as your IP address, browser type and the pages requested, to deliver the site and protect it from abuse.
We do not use advertising cookies, tracking pixels or analytics tools on this site, and we do not ask for sensitive personal data such as financial, health or identity documents through it.
03How we use it
- to reply to your enquiry and discuss, plan and quote for a campaign
- to keep a record of enquiries and our correspondence with you
- to keep the site secure and prevent spam and misuse
- to meet our legal, tax and accounting obligations
We use your data only for these purposes. We do not sell or rent it, and we do not add you to marketing lists without your agreement.
Legal basis. We process the data you send us with your consent, which you give by submitting the form or contacting us, and where the law otherwise permits, such as to comply with a legal obligation.
05How long we keep it
We keep enquiry data for as long as we are discussing or working with you, and for up to three years after our last contact, so we have a record of our dealings. If we sign a contract with you, the related records are kept for as long as tax and company law require. After that, we delete the data or anonymise it.
06How we protect it
We use reasonable security practices: encrypted connections (HTTPS), access restricted to the people who need it, two-step login on our accounts, and reputable providers. No method of storage or transmission is completely secure. If a breach affects your personal data, we will notify you and the authorities as the law requires.
07Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it
- correct, complete or update it
- delete it, where we no longer need it or are not required to keep it
- withdraw your consent, as easily as you gave it. This does not affect anything done before you withdraw it.
- nominate another person to exercise these rights for you if you die or become unable to
To make a request, email [email protected] with the subject “Privacy request”. We will acknowledge it and respond within one month.
08Deleting your data
To have your data deleted, email [email protected] with the subject “Delete my data”, from the email address you used with us or with the phone number you contacted us from. Tell us what you would like deleted. We will confirm your request, delete the data from our inbox, records and service providers within 30 days, and write to you when it is done. We will only keep what the law requires us to keep, and we will tell you if that applies.
09Children
Our services are for businesses and adults. This site is not directed at anyone under 18 and we do not knowingly collect their personal data. If you believe a child has sent us personal data, contact us and we will delete it.
10Grievance Officer
If you have a concern about how we handle your personal data, contact our Grievance Officer:
Name: Pallavi Chhabra
Email: [email protected] (subject: “Grievance”)
Address: Vatsalaya Rasa Private Limited, WZ-1324, Rani Bagh, Pitampura, Delhi 110034
Response time: we acknowledge within 48 hours and resolve within one month.
If you are not satisfied with our response, you may approach the Data Protection Board of India once it is available to hear complaints.
11Laws this policy follows
This policy is written to meet the Information Technology Act, 2000 and the rules made under it, including the rules on reasonable security practices and sensitive personal data, and the Digital Personal Data Protection Act, 2023 and its rules as they come into force.
12Changes to this policy
We may update this policy as our services or the law change. The current version will always be on this page with its “Last updated” date. For significant changes, we will also tell people we are in active contact with.